What if I change my device or phone number? : Support

What if I change my device or phone number? Print

Created by: albert liu

Modified on: Wed, 9 Oct, 2024 at 11:57 AM

Will 2FA work on my new mobile device?

2FA is only affected if you change the device you want to use, not your phone number.

If you have a new device please contact our team and we can reset your 2FA, this will enable you to set up the 2FA on your new device again.

In some cases your 2FA app will transfer the details over to your new device, but you may still get an error message to say the code is not working. If this happens please delete the Quotemonster account from your authenticator app and contact us to reset the 2FA so you can add it as a new account. This should resolve any errors.

Please feel free to send us an online message, email the team at info@quotemonster.co.nz or call us on (09) 480 6071 if you have any further questions.

Happy Crunching!
The Quotemonster Team

Albert is the author of this solution article.

Did you find it helpful? Yes No

What if I change my device or phone number? Print

Related Articles