Getting help with two-factor authentication

Getting help with two-factor authentication

How do I reset my 2FA?
How can I reset my 2FA?  To reset your 2FA please contact our team via email or phone, and we can do this for you. It only takes a few moments, and once...
Wed, 9 Oct, 2024 at 11:51 AM
My 2FA code email hasn't arrived
Why am I not receiving my 2FA code?  If your emails are taking longer than 2-3 minutes to arrive, start by refreshing your email inbox.  You can also: ...
Wed, 9 Oct, 2024 at 11:53 AM
What devices can I use for 2FA?
Can I use any mobile device for 2FA?  This depends on what 2FA method you are using: Authenticator app - Android, iOS, and Windows phone or tablet devic...
Wed, 9 Oct, 2024 at 11:54 AM
Do I need to enter a 2FA code every time I sign in?
Why am I being asked for a 2FA code every time I sign in? Whenever you sign in with a new device or browser, you'll need to enter a 6 digit verificatio...
Wed, 9 Oct, 2024 at 11:55 AM
What if I change my device or phone number?
Will 2FA work on my new mobile device? 2FA is only affected if you change the device you want to use, not your phone number.  If you have a new dev...
Wed, 9 Oct, 2024 at 11:57 AM
Do I need phone reception or internet access?
Can I use 2FA without internet?  It depends on what 2FA method you're using: Authenticator app - You don't need internet access or phone recep...
Wed, 9 Oct, 2024 at 11:58 AM
Signing in with 2FA - Authenticator App
How do I use 2FA app to sign into Quotemonster?  Sign in to your Quotemonster account as normal A screen appears asking for an authentication code. Op...
Wed, 9 Oct, 2024 at 11:58 AM
Why do we need 2FA?
What is all this talk about 2FA about? These information security bulletins are going to be a regular feature over the coming years as a way to highlig...
Wed, 9 Oct, 2024 at 12:00 PM
Microsoft Authenticator
How to use the Microsoft Authenticator app Two-Step Verification is a great way to protect your account. You can also use an authenticator app to set up tw...
Wed, 9 Oct, 2024 at 12:01 PM