Getting help with two-factor authentication

Getting help with two-factor authentication

My 2FA code email hasn't arrived
If your emails are taking longer than 2-3 minutes to arrive, start by refreshing your email inbox.  You can also:  check your junk or spam folder and...
Tue, 25 Oct, 2022 at 10:56 AM
What devices can I use for 2FA?
It depends on what 2FA method you're using: App - Android, iOS, and Windows phone or tablet devices. Email - Any computer or device that can acces...
Fri, 14 Apr, 2023 at 12:34 PM
Do I need to enter a 2FA code every time I sign in?
Whenever you sign in with a new device or browser, you'll need to enter a code. If you don't want to enter a code every time, choose the Trust this...
Fri, 14 Apr, 2023 at 12:34 PM
What if I change my device or phone number?
2FA is only affected if you change the device you want to use, not your phone number. We are here to help. Please contact us on 09 480 6071 or at ...
Fri, 14 Apr, 2023 at 12:07 PM
Do I need phone reception or internet access?
It depends on what 2FA method you're using: App - You don't need internet access or phone reception to receive 2FA codes through the app. Emai...
Fri, 14 Apr, 2023 at 12:33 PM
Signing in with 2FA - AUTH APP
Sign in to your QuoteMonster account as normal, using your QM Account and password. A screen appears asking for an authentication code. Open your 2FA app ...
Fri, 14 Apr, 2023 at 12:33 PM
Why do we need 2FA?
These information security bulletins are going to be a regular feature over the coming years as a way to highlight important security information for you, m...
Fri, 14 Apr, 2023 at 12:32 PM
Microsoft Authenticator
Two-Step Verification is a great way to protect your account. You can also use an authenticator app to set up two-step verification with QuoteMonster. An au...
Wed, 30 Nov, 2022 at 12:43 PM